FAQ

Frequently Asked Questions

Where do you ship?
We currently ship within the contiguous United States.

How long does order processing take?
Orders are usually processed within 1–2 business days.

How long does delivery take?
Estimated delivery time is usually 3–7 business days after shipment.

Do you provide tracking?
Yes. Tracking information is emailed after the order ships.

What is your return policy?
Most new and unused items may be returned within 30 days of delivery after return approval and RMA instructions.

How do I contact customer support?
Email: info@akcagroupllc.com

Phone: +1 (305) 998-2301
Support Hours: Monday–Friday, 9:00 AM–5:00 PM ET